Last Updated: 07/10/2024
Welcome to www.pujanmart.com, These terms and conditions govern your use of our astrology e-commerce website www.pujanmart.com and the purchase of any products or services available on our platform. By accessing or using our website, you agree to comply with and be bound by these Terms.
Please read these Terms carefully before using the website or making any purchases.
1. Acceptance of Terms
By using our website or purchasing products or services from us, you acknowledge that you have read, understood, and agree to these Terms. If you do not agree, you must refrain from using our website or purchasing any products or services.
2. Services and Products
www.pujanmart.com offers astrology-related services, such as astrological readings, reports, consultations, sales and purchase of astrological items, gem stones, rudraksh, purchases related to astrological remedies, grah shanti, mantra chanting, havan etc and digital or physical products (e.g., birth chart reports, crystals, tarot decks). The availability and details of each service or product are described on the relevant product page.
For Entertainment Purposes Only: All astrology services, readings, and products are for entertainment purposes only and should not be considered a substitute for professional advice, such as medical, legal, or financial advice.
3. User Accounts
To access certain services or make a purchase, you may be required to create an account. When creating an account, you agree to:
- Provide accurate and complete information.
- Maintain the confidentiality of your account credentials.
- Accept responsibility for all activities that occur under your account.
- We reserve the right to suspend or terminate accounts if we detect any misuse or fraudulent activity.
4. Purchases and Payment
By making a purchase on our website www.pujanmart.com, you agree to the following:
- Payment Methods:
We accept the following payment methods: credit/debit cards, PayPal, UPI and other payment options as specified during checkout.
- Payment Security:
All payments are securely processed through third-party payment gateways. We do not store your payment information on our servers.
- Order Confirmation:
After placing an order, you will receive an email confirmation or text message with the details of your purchase.
- Pricing: All prices for services and products are listed in INR and are subject to change without notice. The price applicable to your purchase is the price displayed at the time of checkout.
5. Shipping and Delivery (For Physical Products)
- Shipping: Physical products are shipped to the address provided at the time of purchase. Shipping fees and delivery times will be calculated and displayed at checkout. Non-Physical products (Digital Products and Services) are shipped to the web address provided at the time of purchase.
- Delivery Times: Delivery times may vary depending on your location and shipping method. Estimated delivery times are provided, but we cannot guarantee exact delivery dates.
- International Shipping: International orders may be subject to customs duties, taxes, or other fees, which are the responsibility of the buyer.
6. Refunds and Returns
- a. For Digital Products and Services
Refund Policy: Due to the personalized nature of astrology services and digital products (e.g., readings, reports), all sales are final. No refunds will be issued once the service has been delivered or the digital product has been downloaded or accessed.
- b. For Physical Products:
Returns: Physical products may be returned within 5 days of delivery, provided they are in their original condition and packaging.
Refunds: Refunds for physical products will be processed after we receive and inspect the returned item. Refunds will be issued to the original payment method.
Return Shipping: Return shipping costs are the responsibility of the buyer, unless the product is defective or the wrong item was shipped.
7. Cancellation Policy
- Digital Services:
If you need to cancel an astrology reading, consultation, Physical products, Digital Products you may do so up to 24 hours before the scheduled service. Cancellations made after this period may not be eligible for a refund.
- Subscriptions:
If you have subscribed to any recurring services, you can cancel your subscription at any time. Cancellation will take effect at the end of the current billing cycle.
8. Disclaimer of Warranties
- No Guarantees:
Astrology is a subjective field, and the accuracy of any astrological readings, predictions, or services cannot be guaranteed. All services and products are provided "as is" and "as available."
- No Professional Advice:
Astrology readings, insights, or products are not intended to provide medical, legal, financial, or other professional advice.
9. Limitation of Liability
www.pujanmart.com will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the website, services, or products.
In no event will our liability exceed the amount you paid for the applicable product or service.
10. Intellectual Property
All content and products on www.pujanmart, including but not limited to text, images, graphics, logos, and software, is the intellectual property of Nakshtra Tak Private Limited or its licensors and is protected by applicable copyright laws.
Users may not copy, reproduce, distribute, or create derivative works of any content on the website without express written permission.
11. Privacy Policy
Your privacy is important to us. Please refer to our [Privacy Policy] for information on how we collect, use, and protect your personal information.
12. Governing Law
These Terms and any disputes arising from your use of the website or purchase of products and services are governed by the laws of India. Any legal actions must be brought in the courts of Lucknow, Uttar Pradesh, India.
13. Changes to the Terms
We may modify these Terms from time to time. Any changes will be posted on this page with the "Last Updated" date revised. It is your responsibility to review these Terms periodically. Your continued use of the website after changes have been posted constitutes your acceptance of the updated Terms.
14. Contact Information
If you have any questions about these Terms, please contact us at: