Last Updated: 07/10/2024
At www.pujanmart.com (Nakshtra Tak Private Limited), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our astrology e-commerce website (www.pujanmart.com) and purchase our products or services.
By using our website, you agree to the terms of this Privacy Policy. Please read it carefully to understand our practices regarding your personal information.
1. Information We Collect
We may collect the following types of information when you interact with our website or purchase astrology products and services:
a. Personal Information You Provide
- Account Creation: For account creation we need mobile or email address and for verification we send an OTP to registered mobile or Email for Authentication.
Note:- We read mobile sms for otp. we do not share any information to the third party and if you want to delete info then please contact to us for this.
- Account Information: When you create an account or make a purchase, we collect your name, email address, billing and shipping addresses, phone number.
- Astrology Services Information: For personalized astrology readings or consultations, sales and purchase of astrological items, gem stones, rudraksh, purchases related to astrological remedies, grah shanti, mantra chanting, havan etc and digital or physical products (e.g., birth chart reports, crystals, tarot decks). we may collect additional information such as your birth date, birth time, birth place, gender, age and location, or other details needed to provide accurate readings.
- Communication: If you contact us for support, we may collect information related to your inquiry, such as your email address and any other relevant details.
b. Automatically Collected Information
We collect certain information automatically when you visit our website, such as:
- Usage Data: Information about how you interact with our website, including IP address, browser type, device information, pages visited, and the date and time of your visit.
- Cookies: We use cookies and similar tracking technologies to enhance your user experience. Cookies help us remember your preferences and customize content. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- Providing Services: To fulfil, your orders and provide astrology services such as personalized readings, reports, physical orders, digital orders and consultations.
- Account Management: To create and manage your account, process transactions, and communicate with you about your account or orders.
- Customer Support: To respond to your inquiries, provide technical support, and resolve any issues you encounter.
- Marketing: To send you promotional emails, special offers, and newsletters if you have opted in to receive such communications. You can unsubscribe from marketing emails at any time by following the instructions in the email.
- Website Improvement: To analyze usage trends, improve our website’s functionality, and enhance the overall user experience.
- Legal Compliance and Security: To comply with legal obligations, protect our rights, and prevent fraud or misuse of our services.
3. How We Share Your Information
We do not sell your personal information. However, we may share your information with third parties in the following ways:
- Service Providers: We may share your personal information with trusted service providers who perform services on our behalf, such as payment processors, shipping partners, or email marketing services. These third parties are obligated to use your information solely for the purpose of providing services to us.
- Legal Obligations: We may disclose your information if required to do so by law or in response to valid legal processes, such as subpoenas or court orders.
- Business Transfers: In the event of a merger, acquisition, or sale of our business or assets, your information may be transferred as part of the transaction. We will notify you of any such transfer and provide you with the opportunity to opt-out if applicable.
- With Your Consent: We may share your information for other purposes with your explicit consent.
4. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete.
- Deletion: You can request the deletion of your personal information at any time by contacting us at [email protected]. Please note that certain information may be retained for legal or administrative purposes.
- Marketing Preferences: You can opt-out of receiving marketing communications by following the "unsubscribe" link in our emails or by adjusting your account settings.
- Cookies: You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features on the website.
5. Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of online data transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
6. Children's Privacy
Our services are intended for individuals under any age. We can collect personal information for children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.
7. International Data Transfers
If you are accessing our website from outside India, your personal information may be transferred to, stored, and processed in countries other than your own. By using our website, you consent to the transfer of your data to countries with different data protection laws than those in your country of residence.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page, and the "Last Updated" date will be revised. Your continued use of our website after changes are made constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Head Office: Basti, Uttar Pradesh, India-272155
Call Us: +91 7800771770
Mail Us: [email protected]